Neighbourhood Network

We’re a network of neighbours and volunteers, ready and willing to support the at-risk members in our community during the COVID-19 crisis.


5 Step Guide to

Neighbourhood Network


Neighbourhood Network "Street Feast is changing focus; we're not going to worry about street parties and community celebrations for now; we're going to put our efforts into supporting communities on the ground, in particular those in our communities who are the most vulnerable and at risk. Staying apart does not mean we shouldn’t connect and help each other. We've designed the Neighbourhood Network to help support and co-ordinate networks of neighbour all over the country who are responding to COVID-19 " - Sam Bishop and the Neighbourhood Network Team

5 Steps

Who? Someone who...

Resource Checklist


You will need approximately 1 hour per day to build and manage your Neighbourhood Network.

Get Started

Register to be an area coordinator

Area coordinators play a big role on the ground in our effort to support the at-risk members of our communities. Area Coordinators are the individuals coordinating their local responses; communicating what neighbours need support and delegating tasks to volunteers.

Once registered, we will send you a digital pack full of resources to help you get organised and to keep yourself, the volunteers, and those in need safe

Registering your area will allow volunteers in your neighbourhood to discover the Neighbourhood Network in their area.

Once you’ve registered as an area coordinator, we’ll follow up with a courtesy call to do some verification checks and to make sure you’re all set.

Define your location

When registering, use our interactive map which will be available from Monday 6th April, and define the coverage area you can safely and effectively manage. Make sure you are not doubling up on locations with other area coordinators.

Get nearby volunteers onboard/recruit your team

Spread the word and willing volunteers will join you. If you are part of a PPN network or residents association, you’ll already have a collection of trusted people to call upon. You can invite them to join your Neighbourhood Network here on ChangeX. You’ll then be able to coordinate your efforts online - more on that below.

Knock on your neighbours doors and do a leaflet drop

We find the best way to reach out to neighbours is to knock on doors. You may think that making the trip up the garden path is very time consuming, but it makes a huge difference to the uptake of help. You may want to print out leaflets which can be handy in the case people aren’t home, but remember, people are receiving so much Coronavirus information at the moment; it’s very likely it won’t be noticed.

Task manage and assign volunteers tasks

This involves categorising and assigning volunteers to teams, logging tasks, reporting the completion of tasks, and tracking any gaps. We’ll have a new task-management system launching on Monday 6th April.

You can break up your area into small teams. Having piloted this effort in D8, we have found the ideal team to be three volunteers for every handful of streets/roads. This is to ensure backups are present if volunteers are unavailable.

Area coordinators may find it useful to create a general WhatsApp group for all volunteers in their area, and a separate Whatsapp group for each individual street/road group.

The aim of these Whatsapp groups is to help coordinate and delegate tasks on a collective and individual level - as well as share important updates, tips, and health and safety regulations.