We’re looking for an Impact Associate for Italy to join our team.

Role: Impact Associate (Italian)

Location: Remote (must be available during regular business hours in Italy at least 5 hours a week)

Role Status: Part-time consultant (estimated up to 10 hours per week for an initial period of 3 months from late August/early September 2025, and then on an as-needed basis)

Remuneration: Approximately 25 USD/hour

About ChangeX

We are ChangeX. We have built a platform to connect communities to proven ideas and funding to scale sustainable impact.

Our business model is called Impact as a Service. We make it easy for funders to invest in the ideas they want to spread in regions they care most about. Our partners include Microsoft, the LEGO Foundation and Amazon.

This role: Impact Associate (Italian)

We are looking for someone experienced in support, who speaks Italian and English, to join our impact team. You will help with some localisation from English into Italian, but mainly be responsible for providing first-line support to organisations and individuals seeking funding for community projects.

Localisation:

We are looking for a native Italian speaker and translator to use Phrase to make corrections to the auto-translations we have already done, in the context of the website, and then approve strings.

Ongoing community support:

Your duties will include responding to inquiries via e-mail, carrying out due diligence calls with project organisers via Zoom and assisting customers with the application process; troubleshooting any issues they may have; and providing additional resources as necessary.

We are looking for a candidate that has excellent communication skills in both English and Italian, is resourceful, reliable, highly organised, analytical, detail-oriented, and able to work independently as well as collaboratively. You should also have a strong commitment to helping individuals achieve their community project goals. Our ideal candidate also has some experience working with non-profits and/or community projects.

You will:

• Carry out support calls with those who have applied to start a community project in Italy or in an English-speaking country.
• Manage Italian email support via Intercom, following up with community teams to gather the information needed to approve their project and ensuring that all inbound requests are responded to in a timely manner.
• Provide ad hoc Italian language and content proofreading, reviews, and small translation requests

Timing

We estimate this role will require 10-20 hours a week, starting in September 2025. You can choose the times that suit you best to carry out the work, once you have some time blocks (approx 5-10 hours per week) available during regular working hours in Italy for the due diligence calls to be scheduled in your calendar via the ChangeX product.

We are open to committing ourselves to a minimum number of hours per week for the right candidate.

Growth potential
This role has a more significant time dedication for the first 2 months when our fund in Italy launches. We can only commit to a few hours a week for ongoing Italian support afterwards.

That said, we are constantly looking for ways to grow our team and provide new responsibilities – making this a potential long-term opportunity.

Application process
If you have a passion for social impact, we would love to hear from you! Please send your CV to Rebekka at [email protected] by July 31st. Please include a brief note outlining why you think you’d be the right person for this role.